Clear Water Lake

SARAH CRANE O'NEILL, PLLC

Compassionate Mental Health

& Couples Counseling

Located in the heart of Madrona, Seattle 

Offering video sessions during Covid-19

I have limited openings for individuals. I am full for couples.

 
office1_edited.jpg

Hello & Welcome!

Maybe you are considering individual or couples counseling for the first time ever, or looking to return but with a new counselor. Perhaps you're feeling overwhelmed, stuck in negative patterns, or simply wanting to explore and grow.

 

As someone who's been in individual and couples counseling a few times, I know firsthand the fear and courage in asking for help, and slowly putting trust in a counselor and process. I hope this website helps you get to know me and my practice better to determine if I might be the right fit for you.

I believe we humans are designed for relationships. When we feel seen, heard, and cared for, even just by a few significant people in our lives, we tend to thrive. Depending on your needs and goals, I’d like to help you improve your relationship with yourself, and with the important people in your life. And I'd like to build a trusting, positive working relationship with you, as that's the key that makes counseling effective.

 

I believe you are the expert in the room, even if you feel lost right now. I use my training and experience to link you to your inner-expert, so that you may find more clarity, ease, connectedness, and freedom in your life. 

 

Clients have described me as down-to-earth, warm, and candid yet gentle. I appreciate playfulness and humor. I keep a small caseload and focus on the quality of my work -- making time for my own growth, consultation, and training -- not the quantity of clients I see. Being a clinical social worker is my true privilege and joy.

SERVICES I OFFER

INDIVIDUAL COUNSELING

My areas of expertise are stress management, adjustment/life transitions, relationship issues, communication, self-esteem, parenting support, and foster care/adoption issues. I work with all personality types, but am especially skilled working with people who describe themselves as introverts or highly sensitive (read more about highly sensitive people here). I also love to work with parents and expectant parents.

Nature Explorer
 
Daisies
Happy Couple
COUPLES 
&
PREMARITAL COUNSELING

I welcome couples of all sexual identities and expressions. I work with folks feeling stuck in frequent conflict, those who don’t often feel they “click” anymore, and those who just experienced a major breach of trust or other stressful event. I also work with couples facing a milestone or life change, such as marriage or welcoming a new child, to help them prepare and adjust their relationship.

 

ABOUT ME

I'm a Licensed Independent Clinical Social Worker (Smith College School for Social Work, 2008) with over ten years of experience as a counselor, case manager, and Gottman workshop facilitator. I've worked as a counselor to couples, adults, and children/families in various settings in Seattle, including Seattle Therapy Group, Harborview Abuse and Trauma Center, and Catholic Community Services. I've also worked as a case manager at Amara, where I assessed and supported foster and adoptive parents. 

 

I identify as a white, cisgender, heterosexual woman. I aim to maintain a feminist, anti-racist, anti-bias lens in my work and life, and am continually learning and seeking to grow in these areas.

 

I grew up in Massachusetts, spent stints in North Carolina and South America, and moved to Seattle in 2006 when I met my now husband. We have two young children who keep us on our toes. I love the outdoors, exercise, and art and design.

Wildlife
 

FREQUENTLY ASKED QUESTIONS

I'm a resident and want ONTV service in my home. How can I get it?


Unfortunately, ONTV's channel guide service is distributed through special providers, such as Private Cable Operators, hotel and apartment management companies, and owners. If your cable TV service does not offer a guide or community channel, ask your provider to call us at 877-ITS-ONTV. We'll be happy to provide service.




I have a headend that uses Dish Network, Cband and DIRECTV. Can I use ONTV service?


Absolutely. ONTV doesn't care how you receive your programming because all the data comes from our servers to your unit through a phone or Internet connection.




Do I need a dedicated phone line or Internet connection?


Yes, this is the way that your ONTV unit will receive program and service data. Note, we are no longer adding new dial-up clients.




How do I change my channel lineup or edit my community channel?


How do I change my channel lineup or edit my community channel?




How many channels can I list?


You may list as many channels as you like; your listing capability is unlimited.




Can I change the way my guide looks?


Certainly. Just log into myontv.com, select your system (if you have more than one, click Colors and Fonts). From here you can modify the colors and fonts in every section of your guide. If you have the ONTV Media Pro service, you will see another option, Backgrounds. From here you can edit the background image or create as many as you want because each background will play for 2 minutes and rotate.




Do I need special software to access and manage my system(s)?


No. You may access and manage your system(s) from any Internet connected pc through a web browser by logging in to myontv.com.




I have had the ONTV service for some time. Do I still need to have the DIRECTV receiver connected to my unit for it to work?


t's not necessary to be connected to the DIRECTV receiver. Contact customer service at 877-ITS-ONTV to have your system automatically upgraded at no extra charge.




My guide is displaying "Expired Guide", what happened?


Your software has expired. This happened because our servers have not been able to automatically connect to your unit for updates. If you were not notified automatically prior to this happening, contact customer service to have your email address added to our system notification list. To resolve your connectivity problem, log into myontv.com and force an update by clicking Update Machine. You will be notified if your update was successful or unsuccessful. Contact customer service at any time for assistance: 877-ITS-ONTV.




Do I need to be a web developer to host a bunch of web pages to make my community channel work?


No. Our community channel is so intuitive, you can be up and running in two minutes or less. If you want unrestricted and unlimited design capability, then click Advanced Users under Community Channel. Here you can create and host your own web pages, which will play as your community channel pages.




What happens if something goes wrong with my unit?


Give us a call at 877-ITS-ONTV; we'll be happy to help you.




How long is the warranty on my unit?


As long as you are a subscriber to our service, our warranty covers you. Please visit our warranty info for more information.




What if my unit fails and I need my guide back up immediately?


Not a problem. We provide an emergency expedite service at no charge. Provide us with your UPS shipping number before 1:00PM PST, and we'll have a loaner unit to you the next day.




I have another provider for my TV guide service, and my system seems to freeze up on hot days, what can I do?


Why not switch to ONTV? Our systems are designed for headends, and boast the highest heat tolerance in the industry. In fact, our system's internal fans are rated 30% more heat tolerant at higher temperatures.




I have a dial-up phone connection. Can I use the community channel?


Yes, however, we are no longer adding new dial-up clients. Certain Internet features will not be available however, such as live weather and future services.




What other hardware do I need to make the guide work at my property?


You will need one audio-video modulator for each service you are using-channel guide or community channel. Everything else is provided with your system.




Can I add the community channel service?


If you subscribe to our channel guide service, adding the community channel service is free and easy. Order the Concierge community channel upgrade, and you will receive the community channel adapter. Connect this adapter to your unit and the output cable to your new modulator for this channel. When you are connected, contact customer service and we'll activate your new community channel.




Can I use your service and replace my hotel's printed guides?


Many hotel managers prefer our onscreen guides because they eliminate costly reprinting and can be changed in minutes. If you are a franchise operator, check the requirements on program literature. (Our service meets franchise requirements for almost all hotels and motels requiring in room guides.)




Can I advertise on my guide or community channel?


Yes. We encourage our clients to use our advanced Media Pro service for advertising purposes and generate additional revenue. Start by choosing the appropriate guide service. Then design and post your own background guide images and banners. To use the community channel for advertising, click Advanced User.





 
Dandelion Parachute Seed
CONTACT ME

I have limited openings for individuals. I am currently full for couples.

 

LET'S GET STARTED:

Have you (and your partner if seeking couples counseling) both read my website and think I could be a good fit for you? Wonderful, I look forward to hearing from you. The best way to inquire about my availability is e-mail (below). If you'd like to talk by phone first, usually the best way to reach me is via e-mail and we can schedule a 10 minute phone call.

 

I find an in-person session is a better way to assess "fit" than a phone call. If at the end of our 3-4 session assessment phase I don't feel I can meet your needs, I will explain this to you and find you appropriate referrals.

 

MY AVAILABILITY:

I am available for sessions Mondays and Wednesdays during business hours. I make every effort to respond to emails and phone calls within 24-48 hours Monday - Friday.

HOW TO REACH ME:

Email (preferred): sarah@madronacounseling.info

Phone: (206) 339-3641

MY OFFICE IS LOCATED AT:

Madrona Refuge Building, Suite 301

1126 34th Ave, Seattle, WA 98122

(map below)

The Madrona neighborhood is conveniently located in central Seattle east of downtown, between the 520 and 1-90 bridges. There is plenty of free street parking near the building. The building has an elevator and is ADA accessible.

(206) 339-3641

Madrona Refuge Building, Suite 301
1126 34th Ave, Seattle, WA 98122